Security & Trust

Your Business Data is Safe and Secure

A.X.E.L Portal is built with enterprise-grade security from the ground up. Your leads, quotes, tax filings, and business data are protected by the same infrastructure that secures Fortune 500 companies — with zero compromise on performance.

Enterprise Security
Encrypted in Transit & at Rest
GDPR Compliant

ICO Registered

Registered with the UK Information Commissioner's Office

Ref: ZC109132

GDPR Compliant

Full compliance with UK GDPR & Data Protection Act 2018

DPO: [email protected]

PCI DSS Compliant

All payments processed by Stripe, a PCI Level 1 certified provider

We never store card details

Cloudflare Protected

Enterprise-grade DDoS protection, WAF, and edge security

300+ global data centres

Built Secure From Day One

A.X.E.L Portal doesn't just run on secure infrastructure — it IS secure infrastructure. Every component is designed with security as the foundation, not an afterthought.

Infrastructure Security

Cloudflare Workers edge compute — your business logic runs in V8 isolates, not on shared servers. Each request executes in complete isolation with automatic scaling and zero cold starts. Stateless by design means no persistent attack surface.

Encryption Everywhere

TLS 1.3 in transit with perfect forward secrecy. AES-256 encryption at rest via Cloudflare's secure storage. Your data is encrypted from your browser to our database, and stays encrypted when stored.

Strong Authentication

FIDO2/WebAuthn passkeys — phishing-resistant login with Face ID, Touch ID, or hardware security keys. Two-factor authentication via any authenticator app. Passwords are stored only as strong one-way hashes, and sessions expire automatically.

Data Isolation

Complete tenant isolation — your data stays yours. Every request is checked against your account before any data is returned, so no customer can ever see another customer's leads, quotes, filings, or business information.

Payment Security

Stripe handles all card data — we never see or store your payment details. PCI DSS compliant via Stripe's certified infrastructure. Your billing information is protected by the same systems that secure major e-commerce platforms.

Privacy First

No third-party trackers on the portal — your business activity stays private. We don't sell your data and don't share it with advertisers. Where AI features are used (such as voice-to-quote), data is processed via API only and is not used to train AI models. GDPR compliant with full data portability.

Tax Filing Security

A.X.E.L Filing submits accounts and tax returns directly to government systems. That responsibility is engineered for, not bolted on.

Your Credentials, Not Ours

HMRC submissions are made under your own Government Gateway sign-in. Your Gateway password is used once, inside the encrypted submission itself, and is never stored — our filing archive is built to refuse any document that contains it.

Validated Before It Leaves

Every return and set of accounts is checked against the official government schemas and business rules before transmission, and each HMRC submission is sealed with the IRmark integrity stamp so what was filed can always be proven.

Official Channels Only

Filings travel directly to the HMRC Transaction Engine and the Companies House XML Gateway — the same government systems professional software uses. No intermediaries, no third parties handling your figures.

Data Location & Compliance

UK/EU Focused Infrastructure

Your business data is processed on Cloudflare's global edge network, optimised for UK and EU users. Error monitoring via Sentry is configured with EU data residency. Full compliance with UK and EU data protection regulations.

GDPR Compliance

Complete data processing transparency with our Data Processing Addendum (DPA). Clear roles and responsibilities, documented processing activities, and your rights to access, correct, or delete your data.

Trusted Sub-Processors

We work only with vetted, security-certified partners. View our complete Sub-Processor List including their purposes, data protection measures, and geographic locations.

Protected by Global Infrastructure

A.X.E.L Portal sits behind the same security shield that protects 20% of all websites.

209B+
Cyber threats blocked daily

Cloudflare's global network automatically blocks billions of malicious requests before they reach A.X.E.L Portal — keeping your platform available and secure.

330+
Cities with DDoS protection

Distributed attack mitigation across Cloudflare's global network. Your portal stays online even during large-scale cyber attacks.

99.99%
Cloudflare network uptime

A.X.E.L Portal runs on Cloudflare's 99.99%-uptime network with automatic failover. If one data centre goes down, traffic instantly reroutes to maintain service.

Enterprise Security Standards

A.X.E.L Portal is built on enterprise-grade security foundations with industry-leading practices at every level.

Certified Infrastructure

Built on Cloudflare's SOC 2 Type II certified infrastructure with comprehensive security controls, audit trails, and compliance monitoring across the entire platform.

Security Development Lifecycle

Secure coding practices, comprehensive code reviews, and security-first architecture ensure vulnerabilities are prevented at the development stage, not patched later.

Continuous Monitoring

Automated threat detection and error monitoring run around the clock across the platform, with alerting that surfaces problems the moment they happen — not when someone notices.

Compliance Framework

Full GDPR compliance with documented processes, data processing agreements, and comprehensive privacy controls that meet European data protection standards.

Questions About Security?

Our team is happy to discuss our security measures and compliance processes. For security inquiries, vulnerability reports, or enterprise security reviews, get in touch.

Security Team

Email: [email protected]
For: Security inquiries, vulnerability reports

Data Protection

Email: [email protected]
For: GDPR requests, privacy questions

Let's talk